The terms covering use of this website and how working with us actually plays out. Written to be readable, not bulletproof.
Last updated: January 2026
These are the basic terms for this website and our general working relationship. For specific projects, we'll always sign a separate, more detailed agreement that takes precedence over these terms.
By visiting troistech.com, contacting us, or working with us, you agree to these terms. If you don't agree, please don't use the site or work with us — both are entirely your choice.
You must be at least 18 years old to use our services or sign a contract with us. If you're representing a company, you confirm that you have the authority to do so on its behalf.
TroisTech provides AI-powered software development, automation, integration, and related consulting services. The specific scope of any work we do for you will be defined in a separate Statement of Work or Service Agreement signed by both sides before work begins.
These website terms don't replace any signed project agreement — if there's ever a conflict, the project agreement wins.
When we agree to work with you on a project, we promise to:
We ask that you:
Project pricing is fixed-scope and agreed in advance, paid in milestone-based installments (typically a deposit plus payments tied to delivery milestones). Standard payment terms are net 14 days from invoice date unless we agree otherwise in writing.
If a project's scope changes, we'll always discuss and agree on any cost adjustment before doing the extra work. No surprise invoices, ever.
Significantly overdue payments (60+ days past due) may result in work being paused until accounts are settled.
For client projects:
We treat everything you share with us — business plans, code, customer data, strategy — as strictly confidential. We sign NDAs as standard before starting client work. We don't share, sell, or use your information for anything beyond delivering your project.
This obligation continues indefinitely, even after the project ends.
Likewise, we ask that you keep certain things confidential too: our internal processes, pricing structures, code we share with you for evaluation purposes, and anything else we mark as confidential. This doesn't apply to publicly available information or the deliverables you've paid for.
We warrant that our work will be performed with reasonable skill and care, and that deliverables will substantially meet the specifications in your Statement of Work. If something we built doesn't work as described, we'll fix it.
That said: AI-powered software, by its nature, isn't perfect. We don't and can't warrant that AI outputs will always be 100% accurate, complete, or appropriate for every situation. We design systems with checks, escalation paths, and oversight to manage these limitations — but you accept that some level of imperfection is inherent in these technologies, and that critical decisions should always be reviewed by humans.
Except as explicitly stated, our services are provided "as is" without other warranties of any kind.
To the maximum extent permitted by law, our total liability for any project will not exceed the total amount you paid us for that project in the preceding 12 months.
We won't be liable for indirect, incidental, consequential, or punitive damages (like lost profits, lost business, or lost data) — only for direct damages caused by our actual breach of these terms or a signed project agreement.
None of these limits apply to gross negligence, willful misconduct, or anything else that can't be excluded under applicable law.
Either side can end a project agreement with reasonable written notice (typically 30 days, but always defined in the specific agreement). If you terminate, you pay for work completed up to that point. If we terminate, we deliver all work in progress and refund any unused prepayments.
Either side can terminate immediately for serious breach (non-payment, breach of confidentiality, illegal activity, etc.).
You agree not to:
We may update these terms occasionally. If we make significant changes, we'll update the "last updated" date and, if you're a current client, notify you. Continued use of our site or services after a change means you accept the new terms.
Importantly: changes to these website terms won't affect any signed project agreement, which can only be changed by mutual written agreement.
These terms are governed by the laws of the jurisdiction where TroisTech is registered. For any disputes, we'll first try to resolve things directly through good-faith conversation — that's how we'd want to be treated, and how we treat others. If a formal resolution becomes necessary, it will be handled in the courts of our home jurisdiction unless we mutually agree to another forum.
These terms, plus any signed project agreement, plus our Privacy Policy, make up the entire agreement between us. They replace any previous discussions or understandings about the same subject.
If you'd like clarification on anything here — or just want to push back on something — please email us at hello@troistech.com. We believe in plain language and fair terms, so if something seems off, tell us.